The following services are available in our website maintenance packages:
Omino Web Design will create a complete backup of your website every 7 days. All backups will be stored in a secure local server and/or cloud-based server.
We will also make minor changes to your website’s copy, images, or layout at your request, so long as those changes do not require changing more than 25% of your website in a given month. If more in-depth changes are required, a statement of work will be created with separate pricing for website design services.
We will add or remove plugins and themes at your request, and when necessary to maintain site performance and security. As with content updates, any updates that will change more than 25% of your website in each month will require a separate statement of work for website design services. When we negotiate contracts for premium plugins, we will update our Premium* and Elite package client’s websites to the pro version of the plugins.
*premium package clients are not be eligible for all pro plugin updates.
24/7 Website Monitoring
Omino Web Design will monitor your site for security breaches and outages 24/7. We will notify Self Love Life Coaching of any website issues within 1 hour of initial occurrence and will resolve issues as quickly as possible. The actual resolution time for website maintenance issues, including security breaches and outages, will vary depending on the specific parameters of each event.